Privacy & Data Policy
At Tranquil Trees, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
🔹 Information We Collect
We may collect the following details when you shop with us:
Name, address, and contact details (to process and deliver your order).
Payment details (processed securely through Etsy, Shopify, or our payment provider – we never see your full card details).
Email address (if you sign up for updates, promotions, or educational content).
🔹 How We Use Your Information
Your information is used only to:
Process and deliver orders.
Communicate with you about your order.
Provide customer service and support.
send marketing emails (only if you have given consent).
We do not sell or share your personal data with third parties for marketing purposes.
🔹 Data Storage & Security
All payment information is processed securely via trusted platforms (Etsy, PayPal, Shopify, Stripe).
Personal data is stored securely and only kept for as long as necessary for tax, accounting, or legal purposes.
🔹 Your Rights (GDPR)
As a UK/EU customer, you have the right to:
Access the personal data we hold about you.
Request corrections to your data.
Request deletion of your data (unless required by law to retain it).
Withdraw consent for marketing emails at any time.
To exercise your rights, contact us at: Tranquiltreesstudio@gmail.com
🔹 Cookies & Tracking
Our website may use cookies to improve your browsing experience (e.g., remembering your basket, preferences, or tailoring ads). You can disable cookies in your browser settings.
🔹 Contact Us
If you have questions about how your data is used, please contact us:
📧 Tranquiltreesstudio@gmail.com
📍 UK-based small business